Your privacy is immensely important to us
1. The identity of the responsible company
Company name: ONCE GRAPHIC STUCIO S.C.
Trade name: ONCE
Address: C/ Madrid nº3, 104, C.P. 38660, Adeje, Santa Cruz de Tenerife, Spain
This Policy applies only to information collected through your online use of https://www.oncegraphic.com.
2. Terminology and interpretation
"We" and "The Company" refer to Once Graphic Studio S.C.
"The Site", "Our Site", "Our Website" or "Web Page" refers to https://www.oncegraphic.com
"EEA" refers to the European Economic Area
"EU" refers to European Union
"GDPR" refers to the General Data Protection Regulations
"LOPDGDD" refers to the Organic Law on Data Protection and Guarantee of Rights Digitals
"LSSI" refers to the Information Society Services Law
The terminology used is solely for the convenience of the reader and no legal significance will be given to it.
In order to use some of the services, the User must previously provide certain personal data. The Company will automatically treat the data and apply the corresponding security measures, all in compliance with the RGPD, LOPDGDD and LSSI.
The requirements of this Policy complement and do not replace any other existing requirement under the applicable data protection law, which will prevail in any case.
When the User accessing to certain contents or services it might be necessary to provide some personal data, therefore the User will guarantee its truthfulness, accuracy, authenticity and validity. The Company will process these data in corresponding automated treatment according to its nature or purpose, in the terms indicated below.
You also agree that any action taken by you through this Site does not violate the laws of the territory from which You are using this Site.
4. Everything you need to know about the information we collect
Where do We collect your information?
The data We process is obtained and collected when you voluntarily connect to Our Site, contact us via email or WhatsApp, submit requests for proposals through our contact form or through other business connections. We may also collect and update your information from publicly available sources and publications, such as company websites.
What data We collect?
Whenever We request your personal data, we will clearly inform You which data We collect and for what purpose. The personal information that You provide us about your business, contact details, full name, phone (WhatsApp) number or email address are used only to respond to your inquiry or to maintain a business relationship between each other. We will not use personally identifiable information without your consent.
Why do We process the data?
How do We use the collected information?
The personal data collected in the Point 4.2, and other relevant data eventually collected on this Site, will be incorporated into a file owned by The Company with the purpose of properly managing the data analysis, identifying usage trends, improving our Services or to be able to inform the User about the Services in its catalog or to solve any problem he/she may have.
How long do We keep your information?
Do We collect information about minors?
Our Services are intended for people over 18 years of age. Therefore, We do not intentionally collect personal information from minors under the age of 18. If You become aware of this fact, please contact Us so that we can take appropriate action as soon as possible.
The data may communicate to companies related to Us for the provision of various quality improvement services on Our Site. Access to and transfer of personal data to third parties are carried out in accordance with applicable laws and regulations and with appropriate contractual guarantees.
Your personal data will mainly be processed in the EU/EEA, but it may be the case that We use external providers located outside the EU/EEA and your data may be transferred to them. In this case We ensure that your personal data receive an adequate level of protection through contractual obligations or through the use of other safeguards available under EU Data Protection Laws.
The disclosure of data to third parties takes place under the following circumstances:
when required by a court or other supervisory authority;
when it is necessary to protect or defend our rights and legitimate interests, or those of our other customers, employees, shareholders and/or to ensure the security of our Services;
when conducting business transactions, we may disclose your personal information to the other party; however, We never share, sell, rent or exchange your information with third parties for promotional purposes;
The company reserves the right to use the technology of "cookies" on the Site, always complying with applicable legislation on advertising and "cookies".
A "cookie" is a small data file containing small amounts of information that is stored in the browser when You visit Our Website. The "cookies" automatically collect the user's IP address, and "web browsers", and they are responsible for processing this information. We do not collect, as required by law, information from Users, nor do We record the IP addresses of access.
In general, We collect and process your personal data only for statistical purposes, in order to personalize the content, help Us develop a better marketing strategy, while helping Us prevent and fight against computer fraud (“spam, hacking”).
If You wish, You can configure your browsers to prevent the installation of these “cookies” on your hard drive; Google Chrome, Mozilla Firefox, Microsoft Edge , Safari, or visit the following pages to get more information about this theme: All About Cookies or Your Online Choices.
Google Analytics uses "cookies" that monitor everything that happens on a website, storing the information generated on Google's servers for 26 months. It provides Us with data and reports on everything that happens on Our Site, number of visitors, duration of sessions, how they got to Our Site, etc. It allows Us to better understand who our Users are and how we can improve their experiences by creating a digital marketing strategy appropriate to them.
The information collected by Google Analytics is not personal information and cannot be linked to You, however we inform You, it collects IP data to track your geolocation; but if You want to prevent Google Analytics from using your data, You can disable it by installing the following plug-in in your browser.
For more information on Google's tracking and data analysis "cookie" types, please click here.
7. Your privacy rights
Personal data obtained both from use of the Site and from a business relationship are not sold and are only used out of necessity or for statistical and analytical purposes.
In accordance with applicable law, You have the right to access your personal data at any time, (I) rectify any data that is inaccurate, outdated or incomplete; (II) delete or limit its processing; (III) request portability; (IV) object to its processing; (V) request restriction or deletion of your personal data; (VI) receive the personal data you have provided, in a structured, commonly used and readable format; or (VII) transmit such data to another party for processing.
In accordance with the applicable Data Protection regulations, your personal data provided may be processed if; (I) You have given Us your consent for the purposes of processing; (II) you are required to do so by law; (III) there is a legitimate interest that is not impaired by your privacy rights, such as sending commercial information either by subscription to our newsletter or by your status as a customer (IV) it is necessary for the provision of any of our services through a contractual relationship between You and Us.
If You have given your consent for any specific purpose, You have the rights to withdraw it at any time, without this affecting the legality of the processing based on the consent prior to its withdrawal.
You may exercise your rights to review, update or delete your personal information at any time by sending a written request with proof of your valid identity document (identity card or passport) to email@example.com. We will respond to you within 30 business days.
8. How we keep your information secure?
We apply appropriate technical and organizational measures equal with the risks to ensure that your data is not damaged, such as (I) unauthorized disclosure or access; (II) accidental or unlawful destruction; (III) accidental loss or alteration; and (IV) any other form of unlawful processing.
For the protection and transmission of personal data we use TLS technology (Transport Layer Security), commonly known as SSL (Secure Socket Layer). The TLS protocol provides a secure channel between two devices operating over the Internet or an internal network. It uses digital certificates, hiding your data through cryptographic methods, to establish secure communications. Remember that we cannot guarantee that the Internet is 100% secure, so the transmission of personal information to and from Our Site is at your own risk.
9. Additional information
"Do-Not-Track" (DNT) technology, the incognito mode, is a function that different web browsers and operating systems have. DNT collects the IP address, but prevents the User's activity from being tracked, thus avoiding control and data collection on the User's web browsing activities. Currently We do not respond to DNT browser signals.
In the event of the death of a User and at the time The Company becomes aware of it, it undertakes to destroy their data, unless its conservation is necessary for evidential purposes or to comply with a legal obligation.