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Corporate Identity

Corporate identity is the set of distinctive visual aspects that quickly and effectively differentiate your brand from others. Shows the personality and values of your company through the logo, typography, colors and slogan, if any.

To create a visual impact, company logos must convey their identity, be memorable, unique in time, consistent with their values and be legible in any size and media. They must represent the brand immediately among other companies in the sector, becoming a guarantee certificate over time. 

To facilitate its correct use, we include a brand guide with design rules, communication strategy and correct combination of typography, colors and graphic elements, if any.

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Privacy policy

Your privacy is important to us

ONCE GRAPHIC STUDIO S.C. as responsible for the processing, informs you that according to the Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights and other concordant regulations (Regulation EU 2016/679 of the European Parliament and Council of April 27, 2016) will process your data as reflected in this Privacy Policy.

 

Company name:

ONCE GRAPHIC STUCIO S.C.

Trade name:

ONCE

TIN:

J02938041

Address:

C/ Madrid nº3, 104, C.P. 38660, Adeje, Santa Cruz de Tenerife, Spain

E-mail:

mail@oncegraphic.com

 

This Policy applies only to information collected through your online use of https://www.oncegraphic.com.

Please read the following terms before reading the Privacy Policy; they will apply throughout the document:

 

"User", "You" refer to You, the person who accesses this website and agrees the Company's Legal Notice and Privacy Policy

"We" and "The Company" refer to Once Graphic Studio S.C.

"The Site", "Our Site", "Our Website" or "Web Page" refers to https://www.oncegraphic.com

"The Policy" refers to the Privacy Policy

"EEA" refers to the European Economic Area

"EU" refers to European Union

"GDPR" refers to the General Data Protection Regulations

"LOPDGDD" refers to the Organic Law on Data Protection and Guarantee of Rights Digitals

"LSSI" refers to the Information Society Services Law

 

The terminology used is solely for the convenience of the reader and no legal significance will be given to it.

3.1

In the Privacy Policy we describe how and why we collect your personal data, how it is used, where it is stored, why and how it is shared with third parties, as well as your choices regarding the processing of your personal data.

3.2

In order to use some of the services, the User must previously provide certain personal data. The Company will automatically treat the data and apply the corresponding security measures, all in compliance with the RGPD, LOPDGDD and LSSI.

3.3

The requirements of this Policy complement and do not replace any other existing requirement under the applicable data protection law, which will prevail in any case.

3.4

 If You choose to access our Site, you accept the regulation and strict compliance with the Legal Notice, and the processing of your personal data collected in the Privacy Policy as defined in it; as well as any other legal provision that may be applicable.

3.5

When the User accessing to certain contents or services it might be necessary to provide some personal data, therefore the User will guarantee its truthfulness, accuracy, authenticity and validity. The Company will process these data in corresponding automated treatment according to its nature or purpose, in the terms indicated below.

3.6 

You also agree that any action taken by you through this Site does not violate the laws of the territory from which You are using this Site.

3.7

If You do not agree to any term in our Privacy Policy or our Legal Notice, please stop using our Site and Services.

4.1  

Where do We collect your information?

The data We process is obtained and collected when you voluntarily connect to Our Site, contact us via email or WhatsApp, submit requests for proposals through our contact form or through other business connections. We may also collect and update your information from publicly available sources and publications, such as company websites.

4.2 

What data We collect?

Whenever We request your personal data, we will clearly inform You which data We collect and for what purpose. The personal information that You provide us about your business, contact details, full name, phone (WhatsApp) number or email address are used only to respond to your inquiry or to maintain a business relationship between each other. We will not use personally identifiable information without your consent.

You can read more information regarding to the automatic collection and usage of non-personal data in our cookie policy.

4.3 

Why do We process the data?

The data is collected and used only out of necessity or for statistical and analytical purposes. More information is given in our cookie policy.

4.4 

How do We use the collected information?

The personal data collected in the Point 4.2, and other relevant data eventually collected on this Site, will be incorporated into a file owned by The Company with the purpose of properly managing the data analysis, identifying usage trends, improving our Services or to be able to inform the User about the Services in its catalog or to solve any problem he/she may have.

4.5 

How long do We keep your information?

In order to comply with our legal obligation, we keep the personal data of Our Users and Customers in the appropriate manner and for the time stipulated by law. If a working relationship is established between The Company and You, the time in which your billing and payment data will be kept will be 5 years after the end of the business relationship. If no business relationship is established, the personal data, collected in Point 4.2, will be deleted from our files after 3 months. Non-personal data will be stored on our servers, more information in our cookie policy.

4.6 

Do We collect information about minors?

Our Services are intended for people over 18 years of age. Therefore, We do not intentionally collect personal information from minors under the age of 18. If You become aware of this fact, please contact Us so that we can take appropriate action as soon as possible.

5.1

Please note that Our Site contains links to other websites, so if You click on a hyperlink, link or feed, You will be redirected to these. Such content acts exactly as if You were on the other websites and may collect data about You through the use of additional cookies or tracking. We cannot control or be held responsible for the policies and practices of how your data is stored or used, so We recommend that You visit the Privacy Policy of each third-party website. More information is provided in our cookie policy.

5.2

The data may communicate to companies related to Us for the provision of various quality improvement services on Our Site. Access to and transfer of personal data to third parties are carried out in accordance with applicable laws and regulations and with appropriate contractual guarantees.

5.3

Your personal data will mainly be processed in the EU/EEA, but it may be the case that We use external providers located outside the EU/EEA and your data may be transferred to them. In this case We ensure that your personal data receive an adequate level of protection through contractual obligations or through the use of other safeguards available under EU Data Protection Laws.

5.4

The disclosure of data to third parties takes place under the following circumstances:

5.4.1

when required by a court or other supervisory authority;

5.4.2

when We believe there are violations of our Privacy Policy, there is a suspicion of fraud, illegal activities, threats to the safety of any person, or as evidence in a lawsuit in which they are involved;

5.4.3

when it is necessary to protect or defend our rights and legitimate interests, or those of our other customers, employees, shareholders and/or to ensure the security of our Services; 

5.4.4

when conducting business transactions, we may disclose your personal information to the other party; however, We never share, sell, rent or exchange your information with third parties for promotional purposes;

5.4.5

when our trusted third-party service providers, affiliates, partners or agents who perform services for Us or on our behalf may request information to perform their jobs. However We require them to comply with our Privacy Policy.

6.1

The company reserves the right to use the technology of "cookies" on the Site, always complying with applicable legislation on advertising and "cookies".

6.2

A "cookie" is a small data file containing small amounts of information that is stored in the browser when You visit Our Website. The "cookies" automatically collect the user's IP address, and "web browsers", and they are responsible for processing this information. We do not collect, as required by law, information from Users, nor do We record the IP addresses of access.

6.3

In general, We collect and process your personal data only for statistical purposes, in order to personalize the content, help Us develop a better marketing strategy, while helping Us prevent and fight against computer fraud (“spam, hacking”).

6.4

If You wish, You can configure your browsers to prevent the installation of these “cookies” on your hard drive; Google Chrome, Mozilla Firefox, Microsoft Edge , Safari,  or visit the following pages to get more information about this theme: All About Cookies or Your Online Choices.

6.5

This Website uses links to third parties, which are not managed by Us, but by other entities. This Privacy Policy does not cover the use of “cookies” by third parties, only covers the use of "cookies" by Our Site. 

6.6

Google Analytics uses "cookies" that monitor everything that happens on a website, storing the information generated on Google's servers for 26 months. It provides Us with data and reports on everything that happens on Our Site, number of visitors, duration of sessions, how they got to Our Site, etc. It allows Us to better understand who our Users are and how we can improve their experiences by creating a digital marketing strategy appropriate to them.

6.7

The information collected by Google Analytics is not personal information and cannot be linked to You, however we inform You, it collects IP data to track your geolocation; but if You want to prevent Google Analytics from using your data, You can disable it by installing the following plug-in in your browser.

6.8

For more information on Google's tracking and data analysis "cookie" types, please click here.

6.9

For faster user experience we use a third-party caching plugin, provided by NitroPack, for more information about their privacy policy, and terms of use please click on the links.

7.1

Personal data obtained both from use of the Site and from a business relationship are not sold and are only used out of necessity or for statistical and analytical purposes.

7.2

In accordance with applicable law, You have the right to access your personal data at any time, (I) rectify any data that is inaccurate, outdated or incomplete; (II) delete or limit its processing; (III) request portability; (IV) object to its processing; (V) request restriction or deletion of your personal data; (VI) receive the personal data you have provided, in a structured, commonly used and readable format; or (VII) transmit such data to another party for processing.

7.3

In accordance with the applicable Data Protection regulations, your personal data provided may be processed if; (I) You have given Us your consent for the purposes of processing; (II) you are required to do so by law; (III) there is a legitimate interest that is not impaired by your privacy rights, such as sending commercial information either by subscription to our newsletter or by your status as a customer (IV) it is necessary for the provision of any of our services through a contractual relationship between You and Us.

7.4

If You have given your consent for any specific purpose, You have the rights to withdraw it at any time, without this affecting the legality of the processing based on the consent prior to its withdrawal.

7.5

You may exercise your rights to review, update or delete your personal information at any time by sending a written request with proof of your valid identity document (identity card or passport) to mail@oncegraphic.com. We will respond to you within 30 business days.

7.6

You have the rights to lodge a complaint with the Spanish or European supervisory authority if You consider that the processing is not in accordance with the regulations.

8.1

We apply appropriate technical and organizational measures equal with the risks to ensure that your data is not damaged, such as (I) unauthorized disclosure or access; (II) accidental or unlawful destruction; (III) accidental loss or alteration; and (IV) any other form of unlawful processing.

8.2

For the protection and transmission of personal data we use TLS technology (Transport Layer Security), commonly known as SSL (Secure Socket Layer). The TLS protocol provides a secure channel between two devices operating over the Internet or an internal network. It uses digital certificates, hiding your data through cryptographic methods, to establish secure communications. Remember that we cannot guarantee that the Internet is 100% secure, so the transmission of personal information to and from Our Site is at your own risk.

9.1

"Do-Not-Track" (DNT) technology, the incognito mode, is a function that different web browsers and operating systems have. DNT collects the IP address, but prevents the User's activity from being tracked, thus avoiding control and data collection on the User's web browsing activities. Currently We do not respond to DNT browser signals.

9.2

In the event of the death of a User and at the time The Company becomes aware of it, it undertakes to destroy their data, unless its conservation is necessary for evidential purposes or to comply with a legal obligation.

9.3

Please do not hesitate to contact Us with any questions or requests, regarding privacy issues or the Privacy Policy at: mail@oncegraphic.com.

Legal Notice

Please read our terms carefully...

ONCE GRAPHIC STUDIO S.C. as responsible for the processing, informs you that according to the Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights and other concordant regulations (Regulation EU 2016/679 of the European Parliament and Council of April 27, 2016) will process your data as reflected in this Privacy Policy.

 

Company name:

ONCE GRAPHIC STUCIO S.C.

Trade name:

ONCE

TIN:

J02938041

Address:

C/ Madrid nº3, 104, C.P. 38660, Adeje, Santa Cruz de Tenerife, Spain

E-mail:

mail@oncegraphic.com

 

This Policy applies only to information collected through your online use of https://www.oncegraphic.com.

Please read the following terms before reading the Privacy Policy; they will apply throughout the document:

 

"User", "You" refer to You, the person who accesses this website and agrees the Company's Legal Notice and Privacy Policy

"We" and "The Company" refer to Once Graphic Studio S.C.

"The Site", "Our Site", "Our Website" or "Web Page" refers to https://www.oncegraphic.com

"The Policy" refers to the Privacy Policy

"EEA" refers to the European Economic Area

"EU" refers to European Union

"GDPR" refers to the General Data Protection Regulations

"LOPDGDD" refers to the Organic Law on Data Protection and Guarantee of Rights Digitals

"LSSI" refers to the Information Society Services Law

 

The terminology used is solely for the convenience of the reader and no legal significance will be given to it.

3.1

If you choose to access our Site, you accept the strict compliance of the Legal Notice, and the treatment of your personal data collected in the Privacy Policy as defined in it; as well as any other legal provision that may be applicable. You also accept to provide only adequate information and material to our Communication Services.

3.2

You agree that any action taken by you through this Site does not violate the laws of the territory from which you are using this Site.

3.3

This Site may contain nudity, humorous or satirical content, but always within the provisions of Spanish law, the Organic Law 1/1982 of May 5, 1982, on the Civil Protection of the Right to Honor, Personal and Family Privacy and Self-Image (last modified: June 23, 2010) and the Organic Law 4/2015 of March 30, 2011, on the Protection of Public Safety.

3.4

You acknowledge that The Company is not responsible for any defamatory, offensive or illegal conduct or material found in connection with this Site.

3.5

If You disagree with any term in our Privacy Policy or our Legal Notice stop using our Site and Services.

4.1

The User agrees to:

4.1.1

to make an appropriate and lawful use of the Site as well as of the contents and services, in accordance with: the applicable legislation at all times; the General Conditions of Use of the Site; the generally accepted morals and good customs and public order; 

4.1.2

to provide truthful information when filling in the forms contained in the Website with their personal data and to keep them updated at all times so that they respond, at all times, to the real situation of the User. The User shall be solely responsible for any false or inaccurate statements made and the damages caused to the company or third parties for the information provided;

4.1.3

provide all the means and technical requirements needed to access the Website.

4.2

You are obliged not to execute or allow any activity, computer program or introduce into the network any computer virus or any other physical or logistic system that may cause damage to the systems of The Company, suppliers or third parties. Similarly, the use of "spam" or commercial or personal junk mail is prohibited.

4.3

Likewise, in this Site, it is strictly forbidden:

4.3.1

to access or attempt to access resources or restricted areas of the Website without meeting the conditions required for such access;

4.3.2

to make unauthorized or fraudulent use of the Site and/or its contents (I) for illegal purposes or effects, (II) prohibited in this Legal Notice, (III) harmful to the rights and interests of third parties, or (IV) that in any way may damage, disable, overload, deteriorate or prevent the normal use of the services or the documents, files and all kinds of content stored on any computer;

4.3.3

to use, appropriate or manipulate the identity, data of The Company, third party providers and other Users;

4.3.4

to harass, threaten, abuse, defame or otherwise violate the legal rights of others;

4.3.5

to suppress, hide or manipulate the notes on intellectual or industrial property rights and other data identifying the rights of The Company or third parties incorporated into the contents, as well as the technical protection devices or any information mechanisms that may be inserted into the contents;

4.3.6

to reproduce, copy, modify, distribute, transmit, display, perform or publish the contents; issue a license; create derivative works or sell an article, artistic work, information, software, products or services of this Site unless authorized by the owner or the corresponding legal rights;

4.3.7

to obtain or attempt to obtain the contents of the Site using means or procedures other than those made available to you for this purpose or expressly stated in The Website where they are located.

5.1

Our Site contains links to third party websites, through hyperlinks, links or "feeds" in order to facilitate the User's access to information on collaborating and/or sponsoring websites.

5.2

The Company cannot guarantee that links to third party sites will always lead to active sites. Likewise, The Company cannot control what is published on these sites and therefore it is not responsible for the products, data, contents or information that the User may find in any of the links established on this Site.

5.3

The User is obliged not to reproduce in any way, even by means of a hyperlink, the Website, or any of its contents, except with the express written permission of the person responsible for the file.

5.4

Users are granted a limited, revocable, and non-exclusive right to link to Our Site for non-commercial use.

5.5

Websites that include a link to our Site;

5.5.1

may not falsify their relationship or claim that such a link has been authorized, or include brands, names, trade names, logos or other distinctive signs of our society;

5.5.2

may not include content that may be considered in bad taste, obscene, offensive, controversial, incites violence or discrimination based on sex, race or religion, contrary to public order or illegal;

5.5.3

may not link to any page of the Site other than the home page;

5.5.4

must link to the Site's own address without allowing the link to reproduce Our Site as part of their website or within one of its frames. The Company may request at any time, that the User has to remove any link of our Site, after which the User must immediately proceed that.

6.1

The User acknowledges and accepts that all the contents shown on the Website, designs, texts, photographs, images, logos, icons, buttons, software, source codes, commercial names, brands, distinctive signs or any other signs susceptible to industrial or commercial use are subject to Intellectual Property rights and are the exclusive property of The Company and/or third parties, who have the exclusive rights to use them in economic traffic.

6.2

Any intellectual creation existing on this Site, as well as the Site itself as a whole, are considered as Multimedia Artistic Work, and are protected by EU and other countries' copyrights, as well as by international conventions on Intellectual Property.

6.3

The Company is the owner of the elements that make up the graphic design of the Website, menus, navigation buttons, HTML code, texts, images, textures, graphics and any other content of the Website or, in any case, has the corresponding authorization for the use of such elements.

6.4

Therefore, the User agrees not to reproduce, copy, modify, distribute, transmit, display, perform, reproduce, publish, issue a license, create derivative works or sell an article, artistic work, information, software, products or services of this Site, keeping the company free from any claim arising from the breach of such obligations. And in no case does access to the Website imply any kind of waiver, transfer, license or total or partial assignment of such rights, unless expressly stated otherwise.

6.5

The content provided on the Website may not be reproduced in whole or in part, nor transmitted, nor recorded by any information retrieval system, in any form or by any means, unless prior written authorization is obtained from The Company.

6.6

The present Legal Notice of the Website does not confer to the Users any other rights of use, alteration, exploitation, reproduction, distribution or public communication of the Website and/or its contents other than those expressly provided herein. Any other use or exploitation of any rights will be subject to the previous and express authorization specifically granted in writing to that effect by The Company or the third-party owner of the affected rights.

6.7

It is prohibited to remove, evade and/or manipulate the copyrights as well as the technical protection devices, or any information mechanisms that may contain the contents. The User of this Website undertakes to respect the above-mentioned rights and to avoid any action that could damage them, and in any case The Company reserves the right to exercise any means or take any legal action in defense of its legitimate intellectual and industrial property rights.

7.1

We work to provide the most accurate information possible, however, We cannot guarantee the reliability and accuracy of such data, content or information. The Company is not responsible for (I) delays, (II) omissions, (III) inaccuracies, (IV) errors, (V) interruptions, (VI) deletions, and (VII) deficiencies in updating, whether due to Us, our content providers, partners or affiliates providing such data, content or information. If You discover any inaccuracies in such information, please let Us know at mail@oncegraphic.com.

7.2

Users may access this Site at any time. However, The Company does not guarantee continued access, nor the correct viewing, downloading or use of the elements and information contained on the Site that may be prevented, hindered or interrupted by factors or circumstances beyond its control. It also reserves the right to carry out any interruption for technical maintenance, to change the content, structure, appearance and availability of the services provided, to withdraw in whole or in part any content or information present on the Website or to close the Site, without prior notice to the User and without any liability for such changes and acts.

7.3

The Company is not responsible for damages, losses, claims or expenses of any kind that may be due to the misuse of the services of free disposal and use by the Users of the Site. Likewise, it is exonerated from any responsibility for the content and information that may be received as a result of the data collection forms, these being only for the provision of consultation services. On the other hand, in the event of causing damage or harm due to an illegal or incorrect use of the services mentioned above, the User will be held responsible.

7.4

In particular, The Company will not be responsible for the damages that could be derived from: (I) interference or interruptions in the electricity supply; (II) deficiencies, overloads or errors in the telecommunication lines; (III) delays, blockages or disconnections in the operation of the electronic system; (IV) social conflicts, strikes or rebellions, (V) explosions, (VI) floods, (VII) acts or omissions of the Government; or (VIII) for any other cause beyond the control of The Company.

7.5

The Company shall not be liable for the improper or inadequate abuse of the Site; for the illegitimate intermission through the use of malignant programs of any kind, such as computer viruses or any other; or for security or navigation errors caused by a malfunction of the browser or by the use of non-updated versions of the it. The administrator of the Site reserves the rights to withdraw, totally or partially, any content or information presented in the Website.

7.6

The User shall hold The Company, its partners and affiliates harmless against any damages arising from claims, actions or demands from third parties, as a result of his/her access and/or use of our Site. The User also agrees to indemnify The Company against any damages, arising from his/her use; "robots", "spiders", "crawlers" or similar tools used for the purpose of destroying, extracting/collecting data or any other action by the User that imposes a risk and/or damage to the Company's property.

7.7

The User releases The Company, its partners and affiliates from any liability, claims for damages or economic claims (including reasonable attorney's fees and costs) that they may have caused directly or indirectly to You, your company or property as a result of the use or leakage of content, data or information from the links to third parties, independently of the cause of the leak.

8.1

This Legal Notice, as well as the use of the Site, shall be governed by Spanish law. For the resolution of any dispute the parties shall submit to the Courts and Tribunals of the registered office of the person responsible for the Site, in this case, Santa Cruz de Tenerife, Spain.

8.2

In the event that any provision of this Legal Notice is unenforceable or invalid under applicable law or as a result of a judicial or administrative decision, such unenforceability or invalidity shall not render this Legal Notice unenforceable or invalid as a whole. In such cases, the company will proceed to the modification or replacement of such stipulation by another that is valid and enforceable and that, as far as possible, achieves the objective and purpose reflected in the original stipulation.

9.1

The Privacy Policy and Legal Notice of Our Site are updated periodically, nevertheless, are still binding on the User, therefore we recommend to visit these sites frequently.

9.2

Please do not hesitate to contact Us via email: mail@oncegraphic.com if you have any problems or concerns.